Last updated: 20 August 2025
Website: acculyst.com.au
Entity: Acculyst Accounting Pty Ltd (ABN 15 686 696 908)
Registered address: 18 Sunline Court, Logan Reserve, QLD 4133, Australia
Phone: 0434 696 155
Email: accounts@acculyst.com.au
CPA Member Number: 10552689

Acculyst Accounting Pty Ltd (“Acculyst”, “we”, “our”, or “us”) respects your privacy. This Privacy Policy explains how we handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). It applies to our website, services, and any interactions you have with us (collectively, Services).

1. Who we are & scope

We provide accounting and related professional services to individuals and businesses in Australia and overseas. This Policy applies to:

• Visitors to our website (acculyst.com.au);
  
  
• Prospective and current clients and their personnel;
  
  
• Suppliers and partners and their personnel; and
  
  
• Other individuals about whom we collect personal information in the course of our Services.
  
  

Where we process personal information on behalf of a client (for example, handling client customer data), we act as that client’s service provider/processor and follow their lawful instructions. Our client’s privacy policy may also apply in those circumstances. For our own business operations and our website, we are the controller of your personal information.

2. The information we collect

The types of personal information we collect depend on your relationship with us and the Services you use. They may include:

Identity & contact information – name, title, job role, date of birth, postal and email addresses, phone numbers, identification documents and numbers.

Business & financial information – ABN/ACN, business ownership and structure details, professional registrations, bank account and payment details, invoices, accounting records, payroll and superannuation information, and information needed to provide our Services.

Tax file numbers (TFN) and government identifiers – If required to provide Services to you, we may handle TFNs in accordance with the Privacy (Tax File Number) Rule 2015. We only collect TFNs where legally permitted and store and use them strictly as required by law.

Know Your Customer (KYC) / Anti‑Money Laundering (AML) information – verification documents and checks we are required to perform under applicable laws.

Sensitive information – We generally do not seek to collect sensitive information (e.g., health or biometric data). Where it is reasonably necessary for our functions (for example, verifying identity or where contained in receipts or supporting documentation), we will only collect and use such information with your consent or as permitted by law.

Website & device information – IP address, device and browser type, pages viewed, referral sources, session information, and cookie data. We may use analytics tools to understand site usage and improve performance.

Communications – queries, feedback, and any information you provide via email, forms, phone, or chat.

We will not collect more information than is reasonably necessary for the purposes set out in this Policy.

3. How we collect information

We collect personal information in several ways, including:

• Directly from you when you engage us, complete forms, upload documents, pay invoices, or communicate with us;
  
  
• Automatically through cookies and similar technologies when you visit our website;
  
  
• From third parties such as government agencies (e.g., the ATO), superannuation funds, banks, payment processors, referral partners, publicly available registers, and your authorised representatives;
  
  
• From our clients where we are engaged to process information about their personnel or customers.
  
  

Where reasonable and practicable, we will collect personal information directly from you. If we receive information about you from a third party, we will take reasonable steps to notify you of that collection and our handling practices where required by law.

4. Purposes for which we use information

We use personal information to:

• Provide and improve our accounting and advisory Services;
  
  
• Verify identity, perform due diligence, and meet KYC/AML and other legal obligations;
  
  
• Manage our relationship with you, including billing and payments;
  
  
• Operate and improve our website, including analytics and troubleshooting;
  
  
• Communicate with you about updates, service changes, and marketing (you may opt out at any time);
  
  
• Comply with laws, respond to lawful requests, and protect our rights, safety, and property.
  
  

5. Legal bases (EU/UK visitors)

While our Services are primarily directed to Australia, if you are located in the European Economic Area (EEA) or the United Kingdom (UK), we process your personal data on one or more of the following legal bases: (i) performance of a contract; (ii) legitimate interests (e.g., to secure our Services and communicate with you); (iii) consent (e.g., certain marketing or cookies); and (iv) legal obligations.

6. Cookies & analytics

We use cookies and similar technologies to operate our website and to understand usage. Cookies may be:

• Strictly necessary (site operation and security);
  
  
• Functional (remembering preferences);
  
  
• Analytics/performance (measuring traffic and usage trends);
  
  
• Marketing/advertising (where used).
  
  

You can control cookies via your browser settings. Blocking some types of cookies may impact site functionality. Where required by law, we will request your consent for non‑essential cookies. If we use third‑party analytics (for example, Google Analytics), those providers may set their own cookies and process data in accordance with their privacy notices.

7. Sharing and disclosure

We may share personal information with:

• Service providers who help us operate our business and deliver Services (e.g., cloud hosting, IT support, document management, e‑signature, analytics, email and SMS platforms, payment processors, identity verification providers);
  
  
• Professional advisers (e.g., auditors, insurers, lawyers) as needed;
  
  
• Government bodies and regulators (e.g., the ATO or ASIC) where required or authorised by law;
  
  
• Your authorised representatives (e.g., your tax agent, bookkeeper, or legal counsel);
  
  
• Transaction parties in the context of a business reorganisation, merger, or sale, subject to confidentiality.
  
  

We do not sell your personal information.

8. Overseas disclosure

Some service providers or their systems may be located outside Australia. When we disclose personal information overseas, we take reasonable steps to ensure those recipients do not breach the APPs in relation to your information (APP 8). Likely overseas locations may include the United States, the United Kingdom, the European Union, India, and Singapore (this list may change as our technology stack evolves). You may contact us for an up‑to‑date list of relevant locations.

9. Data security

We implement administrative, technical, and physical safeguards designed to protect personal information, including:

• Access controls and least‑privilege permissions;
  
  
• Multi‑factor authentication for critical systems;
  
  
• Encryption in transit and at rest where appropriate;
  
  
• Regular updates and vulnerability patching;
  
  
• Staff confidentiality obligations and training; and
  
  
• Vendor due diligence for key third‑party platforms.
  
  

No method of transmission or storage is entirely secure. If we become aware of a data breach involving personal information that is likely to result in serious harm, we will assess and, where required, notify affected individuals and the Office of the Australian Information Commissioner (OAIC) in accordance with the Notifiable Data Breaches (NDB) scheme.

10. Retention

We keep personal information only for as long as reasonably necessary for the purposes described in this Policy or as required by law. For example, certain records must generally be retained for at least seven (7) years to comply with tax and corporate record‑keeping obligations. We securely delete or de‑identify information when it is no longer needed.

11. Your rights and choices

Access and correction (APP 12 & 13). You may request access to the personal information we hold about you and request corrections if you believe it is inaccurate, out‑of‑date, incomplete, irrelevant, or misleading. We aim to respond within a reasonable time (usually within 30 days). We may need to verify your identity and, where permitted by law, may charge a reasonable fee for providing access.

Direct marketing. You can opt out of marketing communications at any time by using the unsubscribe link or by contacting us.

Cookies and tracking. You can control cookies via your browser settings and, where implemented, via our cookie banner preferences.

EEA/UK data subject rights. If you are located in the EEA/UK, you may have additional rights including the right to erasure, restriction, objection, and data portability, and the right to withdraw consent with effect for the future. To exercise these rights, contact us using the details below.

12. Third‑party links

Our website may contain links to third‑party sites and services. We are not responsible for the privacy practices of those third parties. We recommend you review their privacy notices.

13. Children

Our Services are not directed to children and we do not knowingly collect personal information about individuals under 16 without appropriate consent.

14. Employee records

For employees in Australia, some handling of employee records may be exempt from the APPs. Regardless, we take reasonable steps to protect employee information.

15. Changes to this Policy

We may update this Policy from time to time to reflect changes to our practices, technologies, or legal requirements. The updated Policy will be posted on our website with a new “Last updated” date. We encourage you to review it periodically.

16. How to contact us

If you have questions, concerns, or wish to exercise your privacy rights, please contact us:

Acculyst Accounting Pty Ltd
18 Sunline Court, Logan Reserve, QLD 4133, Australia
Phone: 0434 696 155
Email: accounts@acculyst.com.au

17. Complaints

If you believe we have breached the APPs or mishandled your personal information, please contact us using the details above and provide as much detail as possible. We will investigate and respond within a reasonable timeframe (usually within 30 days).

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) for guidance or to lodge a complaint. Visit oaic.gov.au or call 1300 363 992 for contact options.

Document control

• Owner: Acculyst Accounting Pty Ltd
  
  
• Version: 1.0
  
  
• Last updated: 20 August 2025